Privacy Policy
Privacy Policy
As of: September 2026
We appreciate your interest in levisum. Protecting your personal data is important to us. In this Privacy Policy, we explain which personal data we collect when you visit our website and use our services, the purposes for which we process this data, the legal basis for such processing, and the rights you have under applicable data protection law.
1. Data Controller
The controller responsible for processing personal data in connection with this website is:
WESNTH LIMITED
RM 27, 2/F, BLK A, KWAI SHING IND BLDG PH 1
36-40 TAI LIN PAI ROAD
KWAI CHUNG, HONG KONG
Email: contact@levisum.com
2. General Information on Data Processing
Personal data is information relating to an identified or identifiable natural person.
We process personal data only to the extent necessary to provide our website, process and fulfill orders, communicate with customers, improve our services, or for other lawful purposes.
Processing is carried out in particular on the basis of the General Data Protection Regulation (GDPR) and other applicable data protection regulations.
3. Visiting Our Website
When you visit our website, certain technical information may be collected automatically. This may include in particular:
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IP address;
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Date and time of access;
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Browser type and version;
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Operating system;
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Device used;
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Language settings;
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Pages and products accessed;
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Referrer URL;
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Technical information about your connection.
This information is processed in particular to technically provide our website, ensure its security and stability, and detect and correct errors.
Processing may be based on Art. 6 para. 1 lit. f GDPR insofar as it is necessary to safeguard our legitimate interests in maintaining a secure and functional online presence.
4. Orders and Customer Account
When you place an order through our website, we process the personal data required to process the order.
This may include in particular:
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First and last name;
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Billing address;
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Shipping address;
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Email address;
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Telephone number;
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Order information;
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Payment information;
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Information relating to communication with our customer service.
This data is used in particular to:
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Receive and process your order;
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Process the payment;
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Ship the goods;
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Provide you with order and shipping information;
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Communicate with you regarding your order;
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Process returns, refunds, and customer service inquiries.
Processing is generally based on Art. 6 Abs. 1 lit. b DSGVO, insofar as this is necessary for the performance of the contract or for taking steps prior to entering into a contract.
In addition, statutory retention obligations may require the processing and storage of certain data.
5. Payment Service Providers
We may use external payment service providers to process payments.
Depending on the payment method selected, this may include, for example, PayPal, Kreditkartenanbieter, Apple Pay, Google Pay or other payment service providers.
The data required to process the payment may be transmitted directly to the respective payment service provider.
The processing carried out by these providers is also subject to their own privacy policies.
Please note that payment service providers may also process personal data for fraud prevention, identity verification, and compliance with legal requirements.
6. Shipping and Delivery
To fulfill your order, we may disclose the data required for delivery to shipping and logistics service providers.
This may include in particular:
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Name;
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Delivery address;
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Telephone number, insofar as required for delivery;
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Email address, insofar as required for shipping notifications;
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Order and shipment information.
The data is disclosed only insofar as this is necessary to process and deliver your order.
7. Communication with Us
If you contact us by email or through other contact options, we process the information you provide.
This may include, in particular, your name, email address, order number, contact details, and the content of your inquiry.
The processing is carried out to process and respond to your inquiry and, insofar as it relates to an order, to perform the contract.
8. Newsletters and Marketing
If you subscribe to our newsletter or other marketing communications, we use the contact details you provide to send you information about our products, offers, and promotions.
Registration is generally only possible with your consent.
You may withdraw your consent at any time with effect for the future, for example via the unsubscribe link in our marketing emails or by contacting:
The withdrawal of consent does not affect the lawfulness of processing carried out on the basis of consent up to the time of withdrawal.
9. Cookies
Our website uses cookies and similar technologies.
Cookies are small text files that may be stored on your device.
We use, in particular:
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strictly necessary cookies;
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cookies for storing preferences;
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analytics and statistics cookies;
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marketing and advertising cookies, insofar as you have given your consent to them.
Strictly necessary cookies may be required for certain functions of our website to operate properly, such as the shopping cart, checkout, login, or security functions.
For non-essential cookies and similar technologies, we obtain your consent through our cookie consent management system, insofar as required by law.
You can change your cookie settings at any time using the corresponding settings on our website.
10. Google Analytics
If Google Analytics is used on our website, Google may collect information about your use of our website in order to provide us with statistical analyses of visitors and their use of our website.
This may include, among other things, information about page views, interactions, devices used, and technical characteristics.
Google may also process personal data outside the European Union or the European Economic Area.
Google Analytics is only used with your prior consent, insofar as required by law.
Further information about data processing by Google can be found in Google's privacy information.
11. Hotjar
To the extent that we Hotjar use Hotjar, Hotjar may collect information about how visitors interact with our website.
This may include, for example, information about clicks, mouse movements, scrolling behavior, or other interactions with the website.
The information obtained in this way helps us improve the usability and functionality of our website.
Where legally required, Hotjar is only used on the basis of your prior consent.
For more information, please refer to Hotjar’s privacy policy.
12. Online Advertising and Marketing
We may use various online marketing and advertising services to promote our products and measure the effectiveness of our advertising campaigns.
These may include technologies from advertising and marketing platforms such as Meta, TikTok, Google or other providers.
These technologies may collect information about your use of our website and your interactions with our content.
This may include, for example:
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pages visited;
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products viewed;
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interactions with advertisements;
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technical device information;
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IP address;
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information about purchases or other conversion events.
Non-essential marketing and tracking technologies are only activated after you have given your consent, where legally required.
13. Disclosure of Data to Service Providers
We may disclose personal data to carefully selected service providers where this is necessary to provide our services.
These may include, in particular:
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payment service providers;
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shipping and logistics companies;
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hosting and IT service providers;
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shop and e-commerce service providers;
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analytics providers;
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marketing and advertising service providers;
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customer support service providers;
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fraud prevention service providers;
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technical service providers.
Where legally required, we conclude appropriate agreements with our processors in accordance with Art. 28 DSGVO.
14. International Data Transfers
As our company is based outside the European Union and we use international service providers in some cases, it may be necessary to transfer personal data to countries outside the European Union or the European Economic Area.
Such a transfer only takes place if the legal requirements for this are met.
In particular, this may involve an adequacy decision by the European Commission, appropriate safeguards such as standard contractual clauses, or other legally permissible transfer mechanisms.
15. Data Security
We take appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, alteration, or disclosure.
In particular, our website uses modern security measures and an encrypted HTTPS connection.
Please note, however, that the secure transmission or storage of electronic data cannot be fully guaranteed.
16. Data Retention Period
We store personal data only for as long as necessary for the respective purposes.
In addition, we may store data if we are required to do so by law, for example due to retention obligations under commercial or tax law.
After the respective retention periods have expired, the data will be deleted or anonymized unless another legal basis exists for further storage.
17. Your Rights under the DSGVO
In particular, you have the following rights under the applicable legal provisions:
Right of access
You may request information as to whether we process personal data concerning you and which data these are.
Right to rectification
You may request that inaccurate or incomplete personal data be corrected or completed.
Right to erasure
You may request the deletion of your personal data under the applicable legal provisions.
Right to restriction of processing
Under certain conditions, you may request the restriction of the processing of your personal data.
Right to data portability
Under certain conditions, you may request to receive the personal data you have provided to us in a structured, commonly used and machine-readable format.
Right to object
You may object to the processing of your personal data under the applicable legal provisions.
In particular, you may object at any time to the processing of your personal data for the purposes of direct marketing.
Withdrawal of consent
If the processing is based on your consent, you may withdraw this consent at any time with effect for the future.
The lawfulness of the processing carried out prior to the withdrawal shall remain unaffected.
18. Exercising Your Rights
If you wish to exercise any of your data protection rights or have questions about our processing of personal data, please contact us:
E-mail: contact@levisum.com
Where possible, please specify which personal data or which processing your request concerns.
To the extent permitted by law, we may request appropriate information to verify your identity in order to ensure that personal data is not disclosed to unauthorized persons.
19. Right to Lodge a Complaint with a Supervisory Authority
If you believe that the processing of your personal data violates applicable data protection law, you have the right to lodge a complaint with a competent data protection supervisory authority.
In particular, you may contact the data protection supervisory authority at your usual place of residence, your place of work or the place of the alleged violation.
20. Children's Privacy
Our website is generally aimed at a general audience and not specifically at children.
We do not intend to knowingly collect personal data from children unless permitted by law.
If you believe that personal data of a child has been inadvertently transmitted to us, please contact us at:
21. Links to External Websites
Our website may contain links to third-party websites or services.
If you use such a link, the privacy policies of the respective third-party provider shall apply.
We have no influence over the data processing practices of external websites and assume no responsibility for them.
22. Changes to This Privacy Policy
We may update this Privacy Policy from time to time, for example due to changes to our services, our technical systems or the applicable legal requirements.
The current version will be published on this website.
The date of the last update can be found at the beginning of this Privacy Policy.
23. Contact
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
WESNTH LIMITED
RM 27, 2/F, BLK A, KWAI SHING IND BLDG PH 1
36-40 TAI LIN PAI ROAD
KWAI CHUNG, HONG KONG
E-mail: contact@levisum.com